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Health

by Wendy Simons

Wendy Simons“Tools for Choices”

At some point in time, each of us may encounter the need to tour and select a facility for a loved one. The variety of choices are dictated by the needs of the individual, but usually include: A Retirement Community (more independent living with lodging and meals), an Assisted Living Facility (provides lodging and supportive services), a smaller Residential Care Facility (usually 10 or fewer residents in a home), a Home for Individual Residential Care ( only two residents in a home) or a Skilled Nursing Facility (where more medical needs are met).

I thought it might be helpful to provide a check list for use in evaluating each facility as you embark on your selection process:

  1. As you arrive, do you like the location and outward appearance?
    _____ Yes ____No
  2. As you enter the residence, is the décor attractive and homelike?
    _____ Yes ____No
  3. Is the residence odor free?
    ____Yes ____No
  4. Did you receive a warm greeting from staff welcoming you?
    _____ Yes ____No
  5. Does the staff call the resident's by name and interact warmly?
    _____ Yes ____No
  6. Do the residents socialize with each other and appear happy and comfortable?
    _____ Yes ____No
  7. Are you able to talk with residents about how they like staff and the residence?
    _____ Yes ____No
  8. Do the residents seem to be appropriate housemates for your loved one?
    _____ Yes ____No
  9. Is staff appropriately dressed, personable and outgoing?
    _____ Yes ____No
  10. Do the staff members treat each other cordially and with respect and professionally?
    _____ Yes ____No
  11. Are staff members you pass during your visit friendly toward you?
    _____ Yes ____No
  12. Is the person giving the tour knowledgeable about seniors?
    _____Yes ____No
  13. Did you see any meals or review any menus? Did they look appropriate?
    _____ Yes ____No
  1. Did you see any activities or review an activity calendar?
    _____ Yes ____No
  2. Did the tour guide give you any history of the facility and it's mission?
    _____ Yes ____No
  3. Is the residence well designed for your family members needs?
    _____ Yes ____No
  4. Are the carpets clean of debris and soiled areas?
    _____ Yes ____No
  5. Is the vinyl or tile in the bathrooms in good repair and clean?
    _____ Yes ____No
  6. Does the furniture look well maintained?
    _____ Yes ____No
  7. Does the paint appear to be well maintained on doors, walls, halls and rooms?
    _____ Yes ____No
  8. Are the resident's bathrooms clean and odor free?
    _____ Yes ____No
  9. Do you see laundry build up and full trash receptacles?
    _____ Yes ____No
  10. Are the resident rooms clean and beds neatly made?
    _____ Yes ____No
  11. Are the plants or flowers in rooms watered and healthy?
    _____ Yes ____No
  12. Is the temperature of the residence comfortable?
    ____ too hot ___ too cold
    _____ Yes ____No
  13. Is the lighting adequate and appropriate?
    _____ Yes ____No
  14. Does this appear to be a comfortable place for your family member?
    _____ Yes ____No
  15. Were all amenities and services explained clearly?
    _____ Yes ____No
  16. Were all fees and charges clearly explained?
    _____ Yes ____No
  17. Were all your questions answered appropriately?
    _____ Yes ____No
  18. Is your overall impression: Outstanding
    _____ Very good____Good
    _____ Fair_____ Poor _____
  19. Comments:

    _______________________________________

    _______________________________________

    _______________________________________

 

I welcome your feedback and opinions. You may e-mail me at: wendy.simons.consult@gmail.com